If you are dissatisfied with most orders for any reason, you can return your items for a prompt refund or exchange. Refunds for items returned within thirty days (30) of the purchase date will be credited in the same form as the original payment type. We are sorry but the original shipping and handling charges are not refundable.
Special orders, French Brocante, French Flea Market Finds and custom orders are non-refundable. All Garnier Thiebaut, Heidi Caillard Guinea Hens and Beauville items are non-returnable as they are a custom order from France.
All items are subject to a 25% restocking fee.
Once the item has been received, we will authorize the refund to your credit card. Please allow 30 days for refund processing. We are sorry, but shipping fees are not refundable. No return of merchandise is accepted after 30 days of receipt.
Please email firstname.lastname@example.org or call us at 1-855-6FRANCE (37-2623) to assist you in your return.